Legal

Privacy.

Last updated May 29, 2026

Rubato Audio collects as little personal information as possible, and never sells it. This page explains exactly what we collect, why, and who helps us process it.

The short version: if you subscribe, we use your email to send the newsletter. If you buy something, Lemon Squeezy handles checkout and sends us the order details needed for licenses and support. If you contact us, we receive the message you send. We use cookieless analytics for aggregate traffic and checkout-interest signals. No advertising trackers, no profiles, and we never sell your data. Want your information removed? Email [email protected].

1. What we collect, and why

Newsletter

If you subscribe, we store your email address (and your name, if you give it) so we can send you the occasional note about new releases and major updates. Subscriptions use double opt-in — you confirm by email — and every message has a one-click unsubscribe link.

Purchases

When you buy a product, checkout is handled by Lemon Squeezy, our merchant of record. Lemon Squeezy collects the billing details needed to take payment and calculate tax; we receive your order details and email address so we can deliver your license and provide support. We never see or store your full card number.

Contact

If you use the contact form or email us directly, we receive the name, email address, subject, and message you send so we can reply. The contact form is processed by Web3Forms.

The website

The site is served by Cloudflare, which keeps standard server logs (such as IP addresses and request data) to keep the site secure and reliable. To understand overall traffic we use Cloudflare Web Analytics, a privacy-first, cookieless tool that measures things like page views and referrers without setting cookies, tracking you across other sites, or building a profile of you. We also keep an anonymous, aggregate count of how often visitors open checkout, recorded with the approximate country it came from (derived from your IP, never stored alongside it), so we can gauge interest and spot regional friction — this too sets no cookies and isn't tied to your identity. We don't run third-party advertising trackers.

2. Who processes your data

We rely on a small number of trusted services, each with its own privacy policy covering the data it handles:

  • Lemon Squeezy — payments, tax, license delivery, and the customer portal.
  • Buttondown — sending the newsletter.
  • Web3Forms — delivering contact form messages.
  • Cloudflare — hosting, DNS, site security, and privacy-first, cookieless web analytics.
  • Google Fonts — serves the site's typefaces; when fonts load, Google receives a request that includes your IP address.

3. Cookies

The site sets no tracking or advertising cookies. Our analytics are cookieless. Cloudflare may set a strictly-necessary cookie to protect the site, and Lemon Squeezy's checkout may set cookies required to process your order. That's it.

4. How we use your information

Only to deliver products and licenses, send the newsletter you asked for, reply to messages, provide support, and keep the site running. Nothing else.

5. We don't sell your data

Plainly: we never sell, rent, or trade your personal information to anyone.

6. Your rights and choices

You can unsubscribe from the newsletter at any time using the link in any email. To access, correct, or delete the personal data we hold about you, email [email protected] and we'll take care of it. If you're in the EU or UK (GDPR) or California (CCPA), you have specific rights to access and delete your data — we honor those requests no matter where you live.

7. How long we keep it

We keep newsletter data until you unsubscribe. We retain purchase records for as long as needed to provide support and meet our tax and legal obligations. We keep contact and support messages for as long as needed to reply and maintain a useful support history.

8. Children

Rubato Audio isn't directed at children, and we don't knowingly collect personal information from anyone under 16.

9. Changes to this policy

We may update this policy from time to time. When we make a meaningful change, we'll update the date at the top of this page.

10. Contact

Questions about privacy, or want your data removed? Email [email protected].